The mission of the Employee Health Service is to promote the health and well-being of employees of The University of Mississippi through education, prevention and care of acute medical conditions.
Hours of Operation
Please call ahead to schedule your appointment.
| Hours of Operation: | Monday - Friday: 8:00 a.m. - 5:00 p.m. (Closed 12:00 p.m. - 1:00 p.m.) | ||
| Phone: | (662) 915-6550 | ||
| Address: | V.B. Harrison Building, Second Floor, 400 Rebel Drive University, MS 38677 | ||
Phone: (662) 915-6550
Address: V.B. Harrison Building
Second Floor, 400 Rebel Drive University, Mississippi 38677
Who Can Receive Care at Employee Health Service?
Employees who are paid by the university and receive benefits are eligible for services. When calling for an appointment, please have your:
- UM employee number
- State health insurance number (insurance card needs to be brought to EHS at your first visit)
Billing and Insurance
A nominal charge for an office visit is made to see a provider. Charges are also incurred for laboratory, radiology and other medical services. The employee is able to choose the number of pay periods to have charges deducted (up to 2).
The only insurance that is filed from EHS is the state employees insurance. After your visit, a claim is filed to the insurance carrier. After we receive notice of payment, the amount that is not covered by the insurance and listed in the column Due to Provider is paid through payroll deduction.
- Employees who do not have the state employees insurance will be responsible for their bills and will have to file their own claims.
- Secondary insurance cannot be filed.
Services
- Care for acute medical problems
- DOT Physicals
- Birth Control Implants
- General wellness examinations
- Laboratory testing
- Radiology services
- Immunizations
Forms
HigherEd Employee Assistance Program
The Department of Human Resources is pleased to introduce a supplemental Employee Assistance Program (EAP), HigherEd EAP to provide mental health services. HigherEd EAP will serve as a supplement to our existing in-house EAP, offered through the University Counseling Center.
Employees will have 24/7 access to licensed counselors for in-person, virtual, and telephonic counseling sessions.
This supplemental EAP offers confidential professional assessments, counseling services, and an extensive library of self-help resources for employees to help them address such challenges. Performance, coaching, and training resources are also available for employees in supervisor and management positions.
Participation is completely voluntary and confidential.
For more information, please visit https://www.theeap.com/higher-education-eap or call 800-225-2527.
Flyer for registration details.
Your Rights and Protections Against Surprise Medical Bills
When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.
What is “balance billing” (sometimes called “surprise billing”)?
When you see a doctor or other health care provider, you may owe certain out-of-pocket costs, such as a copayment, coinsurance, and/or a deductible. You may have other costs or have to pay the entire bill if you see a provider or visit a health care facility that isn’t in your health plan’s network.
“Out-of-network” describes providers and facilities that haven’t signed a contract with your health plan. Out-of-network providers may be permitted to bill you for the difference between what your plan agreed to pay and the full amount charged for a service. This is called “balance billing.” This amount is likely more than in-network costs for the same service and might not count toward your annual out-of-pocket limit.
“Surprise billing” is an unexpected balance bill. This can happen when you can’t control who is involved in your care—like when you have an emergency or when you schedule a visit at an in-network facility but are unexpectedly treated by an out-of-network provider.
You are protected from balance billing for:
Emergency services
If you have an emergency medical condition and get emergency services from an out-of-network provider or facility, the most the provider or facility may bill you is your plan’s in-network cost-sharing amount (such as copayments and coinsurance). You can’t be balance billed for these emergency services. This includes services you may get after you’re in stable condition, unless you give written consent and give up your protections not to be balanced billed for these post-stabilization services.
Certain services at an in-network hospital or ambulatory surgical center
When you get services from an in-network hospital or ambulatory surgical center, certain providers there may be out-of-network. In these cases, the most those providers may bill you is your plan’s in-network cost-sharing amount. This applies to emergency medicine, anesthesia, pathology, radiology, laboratory, neonatology, assistant surgeon, hospitalist, or intensivist services. These providers can’t balance bill you and may not ask you to give up your protections not to be balance billed.
If you get other services at these in-network facilities, out-of-network providers can’t balance bill you, unless you give written consent and give up your protections.
You’re never required to give up your protections from balance billing. You also aren’t required to get care out-of-network. You can choose a provider or facility in your plan’s network.
When balance billing isn’t allowed, you also have the following protections:
- You are only responsible for paying your share of the cost (like the copayments, coinsurance, and deductibles that you would pay if the provider or facility was in-network). Your health plan will pay out-of-network providers and facilities directly.
- Your health plan generally must:
- Cover emergency services without requiring you to get approval for services in advance (prior authorization).
- Cover emergency services by out-of-network providers.
- Base what you owe the provider or facility (cost-sharing) on what it would pay an in-network provider or facility and show that amount in your explanation of benefits.
- Count any amount you pay for emergency services or out-of-network services toward your deductible and out-of-pocket limit.
If you believe you’ve been wrongly billed, you may contact Mississippi Insurance Department, (601) 359-3569 or compliance@mid.ms.gov.
Visit www.cms.gov for more information about your rights under federal law.