Student Health Pharmacy
Pharmacy Contact Information
Refill Line: 877-677-9944
E-mail: Sandra Bentley
Hours: Monday–Thursday, 8 a.m.–5 p.m.; Friday, 9 a.m.-5 p.m.
Student Health Center Pharmacy
P.O. Box 1848
University, MS 38677
After-hours pickup available. Contact Pharmacy for details.
Download the First-Time User form.
Emergency Contacts (after normal operating hours)
Poison Control Center: 800-222-1222
Emergency Room at Baptist Hospital: 662-232-8175
Student Health Center Pharmacy
The Student Health Center Pharmacy is conveniently located inside the V.B. Harrison Health Center. This pharmacy is designated for Ole Miss students. In order to serve you better, you may charge any medication you receive through the SHS Pharmacy directly to your bursar bill. You may also pay by cash, check, Visa or MasterCard. We bill most insurance carriers for you.
First-time users of the Student Health Services Pharmacy need to fill out a First-Time User form, which is available here in pdf form or in paper form at Student Health Services.
Tobacco Cessation Program
This service is available to help students, faculty and staff who want to quit tobacco use, including both smokers and users of smokeless tobacco products. We offer a series of confidential, individualized support sessions and, if appropriate, medications. The sessions take place at the V.B. Harrison Student Health Services at the student’s convenience. Contact the pharmacy at 662-915-5279 if you have any questions about this service or to make an appointment.
Students, faculty and staff who have medication questions or concerns, including both prescription and over-the-counter medications, may contact the Pharmacy at 662-915-5279 during normal operating hours. If you feel you are experiencing a major side-effect from the medication you have been prescribed or injections that you received, contact us immediately. We address a variety of questions, from how medications should be taken to the possibility of interactions. We can also provide recommendations about over-the-counter medications.
Please contact us if you have any questions about medications, our services, or policies.
How to get refills
Prescriptions originally filled at this pharmacy
Call the automated refill line 24/7 at 877-677-9944. You will need the prescription number off your label.
Use the online refill service: www.olemiss.edu/pharmacyrefill. You will need the prescription number off your label.
Call the pharmacy line at 662-915-5279 while the pharmacy is open and talk to one of our pharmacy staff members. We will be happy to fill your prescription for you.
We can text you when your refill is ready. Just give us a number that receives texts and tell us you would like this service.
Prescriptions filled at a different pharmacy
Have your other pharmacy fax or call the information to us. We can call your other pharmacy for you.
Prescriptions from your home provider
Bring the paper prescription to school with you.
Have your health care provider fax or call the prescription to us.
Have your health care provider mail the prescription to us.
*This is important for medications that can’t be called or faxed by law.
How to use your insurance
We file most insurance plans for you. We will need a copy of your pharmacy insurance card to process most claims. Once we have this information we will keep it on file for you.
*Make sure to give your medical insurance card to the Health Center.
If you don’t have your insurance card with you:
No problem. We can place the charge on your Bursar account. When we receive the insurance information we will process it and credit your Bursar account for you.
How to get your insurance information to the pharmacy:
Bring the card with you at time of your visit/service.
Fax (662) 915-3259 or email firstname.lastname@example.org a copy of the card to us.
Call (662) 915-5279 with insurance information (BIN, group, and ID).
If you can’t find your card:
We will need BIN, PCN, Group and ID numbers. Your insurance company or home pharmacy can give this information to you.
Prescription Drug Coverage and Your Rights
You have the right to request a coverage determination from your drug plan if you disagree with information provided by the pharmacy. You also have the right to request a special type of coverage determination called an “exception” if you believe:
- You need a drug that is not on your drug plan’s list of covered drugs. The list of covered drugs is called a formulary;
- A coverage rule (such as prior authorization or a quantity limit) should not apply to you for medical reasons;
- You need to take a non-preferred drug and you want the plan to cover the drug at the preferred drug price.
What you need to do
You or your prescriber can contact your drug plan to ask for a coverage determination by calling the plan’s toll-free phone number on the back of your plan membership card, or by going to your plan’s website. You or your prescriber can request an expedited (24 hour) decision if your health could be seriously harmed by waiting up to 72 hours for a decision. Be ready to tell your drug plan:
- The name of the prescription drug that was not filled. Include the dose and strength, if known.
- The name of the pharmacy that attempted to fill your prescription.
- The date you attempted to fill your prescription.
- If you ask for an exception, your prescriber will need to provide your drug plan with a statement explaining why you need the off-formulary or non-preferred drug or why a coverage rule should not apply to you.
Your drug plan will provide you with a written decision. If coverage is not approved, the plan’s notice will explain why coverage was denied and how to request an appeal if you disagree with the plan’s decision.
Refer to your plan materials for more information.
If Medicare call 1-800-MEDICARE.